Knowledge chatbot
Plazma Panni
Client
Plazmapont
The Challenge.
Pricewaterhouse, a leading audit and advisory firm, wanted to streamline their internal processes related to the integration and training of new employees thus saving on senior advisors’ time.
The Solution
The FAQ chatbot enabled work optimization by providing new employees with:
- general information on the onboarding process
- special information on the audit processes
Results
The Knowledge chatbot contains approximately 450 Q & A pairs relating to specific audit processes – all pairs are described in a data sheet and are backed with more than 100 keywords – making it a helpful source of general information for new employees. It is always ready for some small talk and has a personality that is in line with Pwc company culture.
Additional Products
Recruitment
Chatbot
We automate up to 50% of your recruitment activity during the Candidate selection process.
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