Use our HR chatbot for support
So Human Resources can focus on value creation!
Enhance your company value
through Candidate, Employee, and Customer experience
Be ahead of the curve
Digital technology makes you unique
helps you to …
24/7 communication with candidates
Via Interfaces / GDPR compliance
Calendar integration
Dashboard and data assessment
Utilize existing candidate/talent pool
Pre-screen based on predefined expectations
helps you to …
Instant answers from predefined Q&A database
standardized templates and better reporting on employee engagement
Support entry/exit procedures
Share information via chat channels
On demand & quick access to documents
helps you to …
by conveying knowledge related to the daily operations of the various fields within the organization, making it available to Employees in a question and answer format.
by making process descriptors and policies available, serving as a knowledge Library for Employees
by collecting and storing the exceptional and unique knowledge of colleagues who possess critical skills
by initiating notifications to inform Employees about changes and novelties in eg.: policies, processes
by loging whether the Employees have read the information they received and by conducting short surveys.
A Technology Company with …
Our client, an automotive giant, was looking for a tool that would enable its employees to have instant access to HR related information and documents.
The HR Support Chatbot provides useful documents and forms for our Client’s employees as well as a 7/24 assistance in a wide range of frequently asked and administrative questions.
It saves time for both the employees and the HR colleagues who, in return, can focus on more complex and rewarding tasks.
The Client wants to extend the capabilities of the chatbot by implementing it in more HR related fields so it can take over the handling of other internal processes.
HBO was looking for an efficient and up-to-date channel to promote the 7th season of the Game of Thrones series in the CEE region (in 5 languages).
We created a gamified conversational experience and a survey related to HBO GO usage. At the same time, a customer service channel was built between the brand and the users.
The chatbot reached over 40.000 users in 3 weeks.
HBO GO sign ups increased by 40%
The chatbot gathered actionable data from the users
E.ON had many unattended requests on its social channels, and wanted to handle all inquiries without a delay.
We created a customer service chatbot called Boti.
By now, he answers more than 60% of the incoming requests totally automatically.
It forwards “impossible” requests to humans, updates clients about outages, accepts fault reportings, provides customer account information and location of customer service points on Google maps and immediate navigation, etc.
Our Client wanted to streamline their internal processes related to the integration and training of new employees thus saving on senior advisors’ time.
The FAQ chatbot enabled work optimization by providing new employees with:
The FAQ chatbot contains appr. 450 Q & A pairs relating to specific audit processes – all pairs are described in a data sheet and are backed with more than 100 keywords – making it a helpful source of general information for new employees
It is always ready for some small talk and has a personality that is in line with the Client’s company culture