Knowledge chatbot

Client
PWC

The Challenge.

Pricewaterhouse, a leading audit and advisory firm, wanted to streamline their internal processes related to the integration and training of new employees thus saving on senior advisors’ time.

The Solution

The FAQ chatbot enabled work optimization by providing new employees with:

  • general information on the onboarding process
  • special information on the audit processes

Results

The Knowledge chatbot contains approximately 450 Q & A pairs relating to specific audit processes – all pairs are described in a data sheet and are backed with more than 100 keywords – making it a helpful source of general information for new employees. It is always ready for some small talk and has a personality that is in line with Pwc company culture.
Additional Products

Recruitment
Chatbot

We automate up to 50% of your recruitment activity during the Candidate selection process.

HR Operations
Chatbot

We support knowledge transfer within your organization.

Let's talk

Fill out the form and our chatbot expert will contact you within 24 hours to provide with a free consultation and discuss your idea.
HiGeniusz

Peter

Chatbot Expert, Customer Success Manager